We want every SFS Wear order to arrive safely and every return to feel straightforward.
Orders are usually prepared within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays begin processing on the next business day.
Delivery times are estimates and may be affected by the destination, courier service, customs, weather, or peak shopping periods. Shipping charges are displayed at checkout before payment.
If tracking is available, we will send the tracking number to the email address or phone number entered during checkout. Please allow up to 24 hours for the courier’s tracking page to update.
Please check your name, address, and contact details before placing an order. If you notice an error, contact support@sfswear.com immediately. Address changes cannot be guaranteed after dispatch.
You may request a return within 7 days of delivery. The shirt must be unworn, unwashed, free from marks or odours, and returned with its original tags and packaging.
Contact us within 48 hours of delivery and include your order number plus clear photos of the item and packaging. We will review the issue and arrange the appropriate replacement or refund.
Return shipping costs are the customer’s responsibility unless the item arrived damaged, defective, or incorrect. See our Refund Policy for refund timing and exclusions.