This Privacy and Cookie Policy explains how SFS Wear collects, uses, and protects information when you browse our website, contact us, or place an order.
Information we collect
Contact details such as your name, email address, phone number, and delivery address.
Order details, selected products, size, colour, payment status, and transaction history.
Messages and information you send through our contact form or customer-support channels.
Technical data such as IP address, browser type, device information, pages visited, and cookie identifiers.
How we use information
We use personal information to process and deliver orders, provide customer support, manage returns, prevent fraud, maintain site security, improve the shopping experience, and meet legal or accounting obligations.
Payments
Payments are handled by the payment providers shown at checkout. SFS Wear does not store your complete card details. Payment providers process information under their own privacy policies.
Sharing information
We share only the information reasonably needed with service providers such as payment processors, delivery companies, website hosts, analytics providers, and professional advisers. We may also disclose information when required by law or to protect our rights and customers.
Cookies
Cookies are small files stored on your device. Essential cookies keep the cart, checkout, account, security, and website preferences working. Analytics cookies help us understand how visitors use the site. Marketing cookies may be used only where enabled and permitted.
You can control or delete cookies through your browser settings. Blocking essential cookies may prevent parts of the store from working correctly.
How long we keep information
We retain order and account information for as long as needed to provide services, resolve disputes, prevent fraud, and meet tax, accounting, or legal requirements. Contact-form messages are kept only as long as reasonably necessary.
Your choices and rights
Depending on your location, you may ask to access, correct, delete, restrict, or receive a copy of your personal information. You may also withdraw consent for optional communications at any time.
Security
We use reasonable technical and organisational safeguards to protect personal information. No online service can guarantee absolute security, so please keep your account password confidential.
Updates
We may update this policy when our services, technology, or legal obligations change. The latest version will always appear on this page.
